🛍️ The Retail Disrupted newsletter is live!

After 20+ years of researching, writing, advising, commentating, and occasionally predicting the next big thing in retail, I thought it was time to launch a newsletter.

Retail Disrupted is where I share what I’ve learned (and what I’m still learning) about the forces reshaping commerce today.

By subscribing, you’ll get:

🎙️ Exclusive insights and takeaways from my Retail Disrupted podcast.

📝 Highlights from my latest blog posts and Forbes articles delivered straight to your inbox.

📊 Curated analysis of the trends and technologies driving change in retail.

💡Practical takeaways to help you make sense of disruption as it happens.

🎟️ Occasional discounts to industry events and conferences.

It’s free, it’s focused, and it’s built for anyone who wants to stay ahead of what’s next in retail.

About Me (the formal bio)

Natalie Berg is a leading retail analyst and the founder of NBK Retail, a consultancy that helps businesses navigate the rapidly evolving world of commerce. A recognized authority on global retail trends, Natalie delivers actionable insights to top retailers, FMCG brands, technology providers, and consultancies.

As host of the Retail Disrupted podcast, Natalie speaks to retail CEOs, innovators, and thought leaders to explore the future of shopping and the forces driving retail transformation. Natalie is a trusted media commentator, regularly appearing on TV and radio, and her expert analysis has been featured in outlets such as the Financial Times, BBC, The Times, The Guardian, The New York Times, and Forbes, where she is a regular contributor.

She is also the co-author of two acclaimed books on the industry, including Amazon: How the World’s Most Relentless Retailer Will Continue to Revolutionize Commerce - now translated into 19 languages.

A frequent keynote speaker at major retail events worldwide, Natalie also serves as an elected member of the KPMG Retail Think Tank, offering quarterly insights on the health and dynamics of the UK retail sector.

Fun facts about Natalie: she grew up in the US but has spent half of her life in the UK. Her passions outside of retail are gardening, strength training, practicing French and advocating for neurodiversity awareness. She lives in London with her husband and two kids.

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Retail Analyst | Author | TV/Radio Commentator | Host of the Retail Disrupted Podcast. I'm passionate and curious about the trends shaping the world of commerce.