🛍️ The Retail Disrupted newsletter is live!

After 20+ years of researching, writing, advising, commentating, and occasionally predicting the next thing in retail, I thought it was time for a newsletter.

Here’s what you’ll get by subscribing to Retail Disrupted:

Free - Insights from my latest podcast episodes, blog posts, and Forbes articles delivered right to your inbox. Occasionally, you’ll get a taster ‘paid post’.

COMING IN 2025:

Paid - All of the above + exclusive weekly commentary on the latest global retail developments. I’ll help you cut through the noise with short and punchy analyst opinion on the news that matters. You’ll also get access to subscriber-only chat and the archives.

Paid (Client) - All of the above + a 60-minute analyst call with me.

Some disclaimers - I do go on holiday and occasionally get sick. Not much happens in August so the newsletter and podcast take a break then. Otherwise, I’m pretty active on the retail scene so paid subscribers can expect to hear from me at least 45 out of 52 weeks.

About Me (the formal bio)

Natalie Berg is a London-based retail analyst, author and founder of NBK Retail. Renowned for her thought leadership in the global retail industry, Natalie offers clients valuable insights and strategic guidance on the trends transforming the retail landscape. Her expertise is sought by leading retail and FMCG brands, technology vendors, consultancies and industry partners.

Natalie has co-authored two acclaimed books on retail, including Amazon: How the World’s Most Relentless Retailer Will Continue to Revolutionize Commerce, now translated into 18 languages.

As host of the Retail Disrupted podcast, Natalie engages with the industry’s top minds – including CEOs, business leaders, and retail experts – on the future of commerce. She also frequently serves as a go-to commentator for TV and radio. Her views on retail have been published in the FT, Guardian, BBC, The Times, New York Times, among others, and she is a guest contributor for Forbes, Retail Week and Monocle Radio.

Natalie can often be found chairing or speaking at industry events around the globe, and she is also an elected member of the KPMG Retail Think Tank where she provides quarterly insights and analysis on the health of the UK retail sector.

Stay up-to-date

Never miss an update—every new post is sent directly to your email inbox. For a spam-free, ad-free reading experience, plus audio and community features, get the Substack app.

Join the crew

Be part of a community of people who share your interests. Participate in the comments section, or support this work with a subscription.

To learn more about the tech platform that powers this publication, visit Substack.com.